Hi everyone at Pine Glen.
You wouldn't believe how hard it is to find a thank you card for contractors. Obviously, the folks at Hallmark have never hired your team. Otherwise they would know what we know: That all of you at Pine Glen - Tyler, Paulina, and Jenna - have been absolutely wonderful to work with.
You are all responsive, professional, honest, and fun. We have benefitted from your input and consider ourselves lucky to live in such a beautiful home thanks to you. The work is fantastic and, not surprisingly, there have been no surprises. I don't know anyone who has been through a reno and can say the same. We will continue to sing your praises.
Most of all, we wanted to say thank you to all of you. We couldn't be happier with the house or the experience.
It's almost tempting to move and do it all again.
-- John & Rita Buffone
I want to thank the Pine Glen team for their most impressive and outstanding workmanship that they are doing on our house. -
From the initial design meetings with Eddie and the interior consultations with Paulina, we have been most impressed.
We started our demo in first week of May and now, three months later, we have the exterior being finished and the interior is ready for drywall. It is simply amazing! I have been complimented by my friends and neighbours on the speed of construction, site cleanliness, and site supers professionalism (Tyler, you’re awesome).
From the beginning, I was told to make and finalize my selections so that there would be no interruptions in workflow. Now I understand first hand what that meant. I would recommend this process to anyone: make your decisions, stick with them, and things will go super smoothly. Eddie was also very helpful in finding better cost-effective options for some pricey items.
I would highly recommend Pine Glen to anyone who wants to build their dream home stress-free. It has been a pleasure so far and we’re almost done. Thanks Pine Glen Team!
-- Tom in Mississauga
Custom Home Build
We could not be more pleased with the outcome of our experience with Pine Glen Contractors. We did not just build a home with Pine Glen, we built a relationship.
From start to finish they provided us with support, creativity and problem solving, timeliness of response and overall professionalism. This was not our first custom home build project so we understood the issues that can arise when taking on such a venture; however, this one was by far the best experience we have had. It was truly a partnership.
Everything was upfront and above board so that we always knew where things were at in the process. Communication was ongoing and we never felt out of the loop. Pine Glen would bring ideas to the table as we built our home and they would listen to our concerns.
It is important to also note that this project was completed for the most part while we were
away, so the trust level had to be very high in order for us to leave and know that the work would get done as it needed to.
Our home is beautiful and we are very proud of it! I can honestly say that we have our "dream home" because of the quality of work that Pine Glen delivers. I would highly recommend them!
-- Julie from Burlington
Professional Business Office Renovation -
I have used Pine Glen contractors over the years for many projects in our home including a full basement finishing. Pleased with their quality of work and attention to detail, this year, I contracted them for a renovation of my professional business offices. This was a much larger project where there were major structural changes as well as new ceiling, wall, floor, cabinetry and plumbing finishes. Eddie helped me streamline the design process with his suggestions which ended up being much more efficient than our original designer’s plan. He had great understanding as to what we wanted to accomplish, while respecting budget and more importantly, minimizing our downtime being closed. Execution was on an exact timeline from demo day to opening the front door for business. His team was courteous and respectful of our premises at all times. Communication was easy during the process and the follow up was thorough and prompt. The quality of work and high standard was apparent in the workmanship and Eddie takes pride in presenting a top-notch final product. As I plan to use them again and again, I would highly recommend Pine Glen for any type of renovation, either personal or business. They are professionals in their craftsmanship and service!
-- Susan from Mississauga
Home Renovation: Staircase, Office, Laundry Room, Master Bathroom -
Pine Glen Contractors is definitely a one-of-a kind company. Eddie and his crew made our recent home renovation a complete success. They provided us with great ideas, presented a number of alternatives and suggestions, and took the time to explain every question we had prior to the start of the renovation. Eddie always assured us that if we had any questions we just needed to ask. He ALWAYS answered our questions honestly and promptly. We were so impressed with his commitment to his profession. Pine Glen's pricing was very reasonable and allowed us the freedom to make selections that stayed within our budget. The trades and workers were very neat and very professional. We would always come home to a house that was tidy and clean. The workmanship was amazing and the attention to detail was phenomenal. What really stood out with Pine Glen was that customer satisfaction was at the top of their priority list. They were completely committed to ensuring we were happy, satisfied and that the job was done right. Their professionalism and work ethic is beyond commendable!
-- Jason And Nadia from Oakville
Gut Job - Removal Of Structural Walls, Staircase Replacement, New Floors, Electrical...
When searching for a contractor to help us build our dream house we walked through the work with a number of contractors and ultimately selected Pine Glen for our "gut job" of our home which included the removal of structural walls holding up the 2nd floor of our house, a brand new staircase, all new flooring across the whole house, the movement/removal/creation of a number of walls, lighting, electrical outlets, re-routing of HVAC...the list goes on.
From the start, Eddie was professional and was able to take our drawings/plans and bring them to life. My husband, being an engineer and quite handy, was able to catch onto the renovation discussions quickly but what I really appreciated was the time Eddie took to explain to me (someone with very limited renovation experience) all the fine nuances associated with different finishings and the work that would have to be done. (If you've ever dealt with contractors who talk down to you because you are unsure of what they're talking about (or are female), you'll understand why I appreciated this so much). In a nutshell, we were looking for someone to "gut" our house, and we weren't ready to hand over a big wad of cash to someone we both didn't feel comfortable with. Pine Glen gave us that feeling of confidence and we were not disappointed.
As with all renovations, there were changes and "oops" moments - We have to say that Pine Glen handled them all so well and professionally. There are contractors who can say "well if you want that tiny thing, it wasn't part of my original scope so I'll have to charge you..." Pine Glen was completely reasonable on that front. In some places, yes, we changed the scope and were prepared to pay for it. In other places, they provided suggestions and did some extra work to help us achieve the look we were going for just as part of the service (like installing extra wood all through my closet wall so that when I install my own sliding barn door later, I won't need to be wondering where the studs are so my door doesn’t fall down).
Basically, we were very hands-on, email-contact-heavy customers, but they accommodated us and really helped a lot in making our dream home a reality. We are thrilled with what they did for us and have already recommended them to a number of friends.
-- Allison from Burlington
Total House Refacing -
I am 100% satisfied with the work done by Pine Glen. This is the 3rd major reno we have had done by Pine Glen and they were once again fantastic.
Our renovations included a major kitchen renovation, rebuilding a basement wall and most recently a total house refacing. We had very old vinyl siding which we decided to replace with concrete Hardie board siding.
I have had many reno's done over the years and Pine Glen is by far the best contractor I have used. They look after any deficiencies immediately. The job site is always cleaned up at the end of every day and even my neighbours have commented on how clean they were when doing our refacing.
I have recommended them to friends and they have used them and were also very happy with the results.
Their pricing is very competitive and I have complete confidence in their abilities to accomplish the job on time, on budget and with amazing results.
Renovations are stressful enough without having to worry about the contractor completing the job properly. This was never a concern with Pine Glen. Also their staff is fantastic. Everyone that came to my house was professional and competent. I cannot say enough good things about this company.
-- Renee from Burlington
Renovation of Entire House (Two Storeys and Basement) -
I was extremely impressed with the quality of Pine Glen's work. My renovation was extensive. The entire house was gutted, and it now contains many high end features, such as: a custom theatre room; a spa with a steam shower, a dual sauna and a whirlpool; a curbless shower; a sun room with a cedar ceiling, floor-to-ceiling stone detail and slate floors, etc. Every room has a "Wow" factor, and Pine Glen went the extra mile in everything they did, such as putting extra ceramic tiles around the outside of the shower to give it a finished look, making custom ceramic floor registers, putting lights inside every closet that automatically turn on when you open the door, and too many other features to mention. Eddie met with me at least once a week when the work was ongoing to make sure I was happy. His response to minor changes was "no problem" and such items were dealt with immediately. He attended to every little detail, such as doing a walk through to see where I wanted electrical outlets, light switches, speakers and other details. Pine Glen's workers were also very helpful and cooperative. Finally, Pine Glen was cost competitive, and Eddie didn't "nickel and dime me" when it came to changes. I would use Pine Glen again without hesitation.
-- Susan from Mississauga
Pine Glen recently completed cosmetic renovations in our home including extensive wood trim/panel throughout, new ceiling mouldings in several rooms, electrical installation and painting.
We were very impressed with the diligence in preparation to protect the floors and surroundings from damage, dust and inconvenience. The work was completed professionally and we were kept well informed of the progress and next steps. The estimation process was thorough and accurate with all services delivered as expected. Trades were generally well orchestrated to keep the project moving and offered helpful suggestions to achieve the finish we desired. Overall, we were very pleased with Pine Glen's work and look forward to using their services again.
-- Wayne and Janice Bossert
Impressed with their hustle & obvious desire to achieve -
Eddie and his crew are friendly, honest and reliable. More than that though, they did great work in-line with his initial quote. I'm was impressed with their hustle and obvious desire to acheive. We're enjoying our new basement and will work with Pine Glen again if the opportunity arises. Thanks.
-- Justin in Mississauga
I would recommend them highly to anyone -
It was great working with Pine Glen. They were very helpful throughout all stages of our basement renovation. I would recommend them highly to anyone considering using them.
-- Julie in Oakville
I was also amazed with the quality of the trades people used -
Our experience with Eddie and Pineglen was fantastic! I was fortunate to witness the entire process of our basement from start to finish and observed numerous reasons why we made the right choice in choosing Pine Glen. From our first meetings, Eddie addressed all our questions and concerns from design to construction with creativity and professionalism. What really got us was when Eddie said to us, "you dont want your basement looking like a basement", he carried all of our homes features from our main floor down to the basement, he was the only contractor to explain that to us.
Eddie is maticulous and proud of his work, I was also amazed with the quality of the trades people used. For every aspect of the job from breaking concrete to the subtle finishes, every trade was an expert at that particular job. We were very impressed with Eddie's attention to detail, no matter how small th problem from a 2x4 being slightly off or a nick in the wall, Eddie wanted it fixed to perfection. I can tell you that in observing this process I know that we have the best basement design and finish we could ever have, Eddie and his staff exceded our expectations and we have been enjoying our basement daily. We will definatley use Pineglen for the remiander of our homes reno's.
-- Karam in Oakville
Not the cheapest, not the most expensive. But best value out there.
After hearing 5 quotes for my unfinished basement, Eddie and his Pine Glen team came in as the second-most expensive. Nonetheless, Pine Glen was the clear choice. His layout design was unique and provided me with a storage space that no other companies could manage. Additional value-added services like heating options, lighting consultation, and a professional floorplan were all included during the quote process.
With a young toddler and an excited 3-year old golden retriever, I was hesitant about the amount of tradesmen coming in and out for 4 weeks. Eddie and his team made it a very turn-key and no-stress project. Eddie even provided step-by-step advice for the few tasks that I did myself. Not the cheapest, not the most expensive. But best value out there. Total quality from A-Z. Highly recommend Pine Glen.
-- Mike in Mississauga
Very professional and courteous company -
Pine Glen is a very professional and courteous company ensuring that the best interest of the client is realized. My family and I are thoroughly pleased with our new basement and would recommend the team to anyone.
-- Tony in Mississauga
Always within budget, always on time & top quality work
I have used Eddie at Pine Glen for many renovations at my home and I cannot say enough. His company truly is great. They are always within budget, always on time and does top quality work. They are to be recommended and praised.
-- Dave in Hamilton
They were practically on-call 24/7 - they returned phone calls and text messages at all hours
Pine Glen redid our ensuite bathroom and they were exceptional to work with. The pricing was fair but more important was the responsiveness. They were practically on-call 24/7 - they returned phone calls and text messages at all hours to assure us that whatever issue was at hand, they would handle it.
The trades were courteous and competent. We had the en suite bathroom completely gutted and rebuilt and as promised, the project was completed in time for the holidays.
During the entire renovation, we did not feel inconvenienced at all. It was a great experience and I'm more than happy to give Pine Glen Development our full recommendation.
-- Sandra in Burlington
They worked long hours to help complete the basement as soon as possible.
Our basement flooded and had to be completely gutted and redone. It was a devastating experience but Pine Glen helped us get through the ordeal, making it as painless as possible.They worked long hours to help complete the basement as soon as possible. We were not inconvenienced at all - they cleaned up quickly, were courteous to us, very professional in dealing with us, constant communication and suggestions and made sure we knew what was happening each step of the way. Pine Glen Development also handled the replacement of the furnace, hot water tank and air conditioning.
We are very pleased with the make, model and workmanship. After completion, we had a get-together where we received many compliments. My brother has now hired Pine Glen Developments to re-do his kitchen, and two bathrooms He too is having a very positive experience. I highly recommend Pine Glen.
-- Fred in Hamilton
In the end, we definitely got what we paid for - exceptional quality and service.
My husband and I hired Pine Glen to renovate our kitchen and living room. We highly recommend this company to anyone looking to renovate, and will be using them again to finish our basement. Our experience with Pine Glen was positive from the beginning. The team worked closely with me and my husband to make the best decisions to fit our creative wishes into our budget.
The service provided was exceptional – we were impressed with the consistent communication, the ability to stay on schedule and meet all deadlines, and Pine Glen’s continuous ability to meet our needs. The quality of the work is outstanding – my husband and I are firm believers in the saying, 'you get what you pay for'. This is true with Pine Glen Developments – while they may not be the least expensive contractors, the service and quality they provide certainly exceeds the cost. We interviewed many contractors, some of whom were less expensive, but in the end we decided to go with Pine Glen because they assured us that their service and quality was exceptional. It was worth it - the prices are more than fair, and we were more than happy to pay for the superior results of our renovations.
In the end, we definitely got what we paid for - exceptional quality and service. We look forward to working with Pine Glen this spring when we complete our basement.
-- Melissa in Oakville
Working with Pine Glen was easy and they were very dependable.
We were pleased with the professionalism of Pine Glen and the ease of communication. Shortcuts were not taken and the workmanship was excellent and well supervised. The workers were punctual, pleasant, respectful and always left the site clean. Working with Pine Glen was easy and they were very dependable. I would use them again.
-- Susan in Oakville
Excellent quality and reasonable, nice people to deal with.
We were hoping to get our basement finished before World Cup and we had left it to the last minute. I called Pine Glen and they were boarding the basement within a week. Excellent quality and reasonable, nice people to deal with.
-- Dwayne in Oakville